Prominent inmate telecommunication service provider Securus Technologies, recently launched a new application known as ConnectUs. By doing so, the company rolled out its Inmate Forms and Grievances platform. During the launch, the firm’s vice president, Mr. Russell Roberts pointed out that Securus has a strong commitment towards providing new products to its customers. The Inmate Forms and Grievance app is one of the ways through which the firm is providing the latest technologies.
Prior to the launch of the app, most correctional facilities were using paper forms to note down inmates’ grievances. Prison officers were equally spending a lot of time distributing, collecting, logging and responding to the grievances. Storage and archiving was also tedious. However, the application promises to simplify the entire process. Currently, Securus is processing up to 14 requests per inmate every month.
This innovation has been well received within the inmate communications industry. This is because it can be easily implemented. Besides its time saving factor, it is highly effective. The app promises to fully modernize the confinement experience. ConnectUs is one of the most advanced inmate platforms. It has the ability to support an unlimited number of applications. It also gives prison authorities the ability to control the kind of information that prisoners have access to.
Important Notes about Securus
The Dallas-headquartered telecoms firm has presence throughout North America. It serves over 3400 facilities. The firm has a strong commitment towards serving its customers through the provision of exceptional services. Securus provides a number of services, which include incident management, biometric analysis, information management, inmate self-service, and public information.
Securus aims at providing services and products that make the world a better place to live. It recently announced that it has spent 600 million dollars in advancing new technologies. This proves how devoted it is to its clients. For more information about the firm, click on: Wikipedia