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Video Calling App

Keeping Inmates and Officers Safe Using Securus Technologies

Posted by Beer30 on

The hardest part of my job as a prison corrections officer is trying to walk that fine line of keeping me and my fellow officer safe while maintaining a relationship with the inmates. Although most inmates for the most part are good, the few that have a tendency to lash out at the authorities can make it very problematic for all behind those prison walls. In order to maintain peace, we have to work hard each day in a variety of ways.


The first thing we do is make certain no drugs or weapons get into our jail. That will only complicate matters and give the inmates the upper hand. To eliminate one avenue by which these items often get into this facility, we have to stake out the visitor center. Not only are inmate and visitors in close quarters in the guest center, they outnumber us, so we can only see so much. To that end, we scan every person and physically check them as they come in and when they return to their cells.


Our team takes turns doing random cell inspections. This is were we find the contraband that git by us in the guest center. Anything we find here gets taken away and reduces the chances for violence throughout the jail.


Securus Technologies installed our telephone monitoring system recently, allowing my team to be able to hear what inmates are discussing. Securus Technologies is already working with thousands of jails, and today we understand why they are such a valuable resource. The company has well over a thousand employees, all committed to helping make this world safe for us all. Now if the inmates try to acquire drugs, hide weapons, or plan an attack with another inmate or officer, we can swiftly take the appropriate action.


Tech Industry/Video Calling App

How Securus is Helping its Customers to Save Time and Money

Posted by Beer30 on

Prominent inmate telecommunication service provider Securus Technologies, recently launched a new application known as ConnectUs. By doing so, the company rolled out its Inmate Forms and Grievances platform. During the launch, the firm’s vice president, Mr. Russell Roberts pointed out that Securus has a strong commitment towards providing new products to its customers. The Inmate Forms and Grievance app is one of the ways through which the firm is providing the latest technologies.

Prior to the launch of the app, most correctional facilities were using paper forms to note down inmates’ grievances. Prison officers were equally spending a lot of time distributing, collecting, logging and responding to the grievances. Storage and archiving was also tedious. However, the application promises to simplify the entire process. Currently, Securus is processing up to 14 requests per inmate every month.

This innovation has been well received within the inmate communications industry. This is because it can be easily implemented. Besides its time saving factor, it is highly effective. The app promises to fully modernize the confinement experience. ConnectUs is one of the most advanced inmate platforms. It has the ability to support an unlimited number of applications. It also gives prison authorities the ability to control the kind of information that prisoners have access to.

Important Notes about Securus

The Dallas-headquartered telecoms firm has presence throughout North America. It serves over 3400 facilities. The firm has a strong commitment towards serving its customers through the provision of exceptional services. Securus provides a number of services, which include incident management, biometric analysis, information management, inmate self-service, and public information.

Securus aims at providing services and products that make the world a better place to live. It recently announced that it has spent 600 million dollars in advancing new technologies. This proves how devoted it is to its clients. For more information about the firm, click on: Wikipedia