One of the leading providers of civil and criminal justice technology solutions Securus Technilogy has taken a dedicated approach to preserving the integrity of the business. In addition to providing well developed and innovative services and software to their clients, Securus is taking steps to expose the less than ethical actions of other firms in an attempt to inform the industry and shame the perpetrators into being better.
In a report by PR Newswire, Securus has decided to issue a series of reports based on the transgressions of Global Tel Link against their clients and the inmates that these clients house. In its first report on the subject the company outlines the deceptive practice of Global Tel Link’s adding on of several seconds of time to inmate phone calls, then charging inmates for that extra time. They also engaged in dishonest practices regarding the rates they billed their clients for by going up on the agreed up rates in contracts without the knowledge or consent of their clients to do so.
Securus America gets its information from the Louisiana Public Safety Commission’s detailed investigation into the practices of Global Tel Link. According to PR Newswire, the purpose of their series of reports on these findings is to inform clients of Global Tel Link’s misdeeds while attempting to shame the company into behaving fairly and honestly in their practices towards clients. Securus cherishes its reputation and understands the importance of the services that they and other companies in the industry provide. To ensure public safety and to ease the minds of people in jobs of high public responsibility while also helping loved ones of those in difficult situations cope with being separated from them, Securus Technologies considers each aspect of their job and takes each aspect of its clientele very seriously and wants to ensure service is always accurate, efficient, and honest.
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